I'd hope there is a role in my library for “slamming the boards”. After all it's another way of -
Improving the reference service
A new way of communicating with users
It’s another new way of reaching out to people
It’s great for people living in remote areas
I think we could get our customers feedback on how they rate/review items in our collection/services we offer by -
Conducting a survey. We should share with them this marvellous idea of ‘slamming the boards’ to guage whether it would be considered useful to them. I feel the answer will be yes. After all the more resources at one’s disposal the better. Let’s face it, providing a great reference service is what it's all about and 'slamming the boards' would be an enhancement to the existing service.
Al
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Perhaps a great thing to develop for our patrons is a library-based answer boards, as opposed to trolling through YahooAnswers or WikiAnswers etc looking for a suitable question to answer. Certainly a state-wide library-based AnswerBoard that cut it like the big two would draw a crowd and get us some exposure to our very own clients who often forget that we are there!
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